TDRA

I wanted to register a complaint against Du, I downloaded the app but unable to register or link account with UAE pass. When Tey to link with UAE pass, I was not getting OTP, tried many times. When tried to create new account, the app doesn't go to next level even after pressing on continue button. Such a waste of time.

Great service ! TRA is one of the best government agencies you can find here in UAE. They profoundly look for justice to the customers which are denied by the scam telecom operators especially Du. TRA would make sure that customer rights are always protected. Hope that TRA services keeps up the quality and doesn't get biased to these telecom operators.

I am trying to launch a complaint against du, as it has blocked family's visitor sim long before 30 day. And their claim is the sim block with no reason and cannot be activated. What a waste of time, money and contacts 😤 The visitor sim is supposed to be remain active as long as it is in use or the visa is valid or at least 90 days Now how can I complaint about it